Live at your shop in about a week.
AXL isn't software you have to learn. We set it up with you, it takes the follow-ups and calls that eat your office's day, and you stay in charge by text.
What happens, step by step
From the first conversation to switch-on. Nothing to replace, and nothing new for your team to log into.
- Step 1
A free office review
We look at your calls, insurer follow-ups, supplements, customer updates and payments, and show you which jobs AXL takes.
- Step 2
Time on your shop floor
We learn how you write estimates, who handles what, and how you want customers and insurers handled.
- Step 3
We connect what you have
The estimate files you export from CCC, your phone, and your payment account.
- Step 4
You test it
We run real cars through it together: a supplement, an insurer follow-up, a rental extension, an after-hours call. We fix anything that isn't how you'd do it.
- Step 5
We watch it with you
For the first weeks a person on our team reads every draft and every escalation, and we check in with you every week.
You approve. AXL does the rest.
Every supplement, and anything that goes to an insurer or costs money, comes to you as a text first. Reply Y and AXL sends it. Reply N and it doesn't.
- Only your shop's own estimate. AXL follows up on your estimate and paperwork. It never negotiates or adjusts the customer's claim.
- Customers hear from you at every step. Parts in, paint started, ready for pickup, in your shop's name.
- One view of the whole shop. Every car, claim and part in one place, with what's stuck, what AXL already did, and real numbers on how fast cars are moving.
- Urgent things reach a person. An upset customer or anything on your list goes to you right away, with a real person on our side as backup.
Keep CCC.
AXL works alongside CCC instead of clicking around inside it. We're also applying for CCC's official app program.
Your estimates stay where they are
AXL reads the estimate files every shop can export. Nothing moves and nothing is replaced.
Your books and payments don't change
Your books and your payment account stay as they are. Customers pay you directly.
Your team's day gets lighter
Fewer calls and follow-ups, a text when something needs them, and nothing new to log into.
Frequently Asked Questions
Do I have to switch from CCC?
No. Keep CCC. AXL reads the estimate files every shop can export and works alongside it. We're also applying for CCC's official app program.
Does AXL deal with insurers on the customer's claim?
AXL only follows up on your shop's own estimate and paperwork, and nothing goes out without your OK. It never negotiates or adjusts the customer's claim. You approve, AXL sends.
What does it cost?
It's custom: priced to the work AXL takes on at your shop, after a free office review. Month to month, no annual contract, with a 30-day money-back guarantee.
How long does setup take?
About a week. We spend time with you at your shop, connect your estimate exports, phone and payment account, test it together, and switch it on.
Will AXL replace my front desk?
No. It takes the calls, follow-ups and chasing off their plate, so they get hours back for the customers and cars in front of them.